We understand that you have placed your trust in us with your credit repair and we take that responsibility seriously. We want you to feel safe when working with us. Your privacy and security is what is most important to us. Turning Point Credit Group is committed to quality, achieving results, and providing “5 star level” client support.
That you can cancel your credit repair service at any time
That no one will over-promise or guarantee a specific outcome
That your private information will be protected and secure
That you will be treated professionally and courteously
That all of your requests will be responded to in a timely manner
Our Money Back Guarantee & Refund Policy
Other companies offer money back guaranteed, but… they will keep your initial payment or charge a “small” fee per item deleted and that is not money-back guarantee TO US!
What does Money-Back Guaranteed mean in Turning Point Credit Group? It’s this simple…
At Turning Point Credit Group, We actually listen to your concerns and goals, we are not just another automated dispute company. Turning Point Credit Group has an industry leading Money Back Guaranteed. No company can offer or predict specific outcomes or results. At Turning Point Credit Group, if we are unable to remove, fix or correct any of the (obsolete, unverifiable, incorrect) items that you hired Turning Point Credit Group to work on for you, from any of The 3 Main Credit Reports (Experian, Transunion and Equifax) in 180 days (6 months), you are entitled to a Money Back Guarantee of all your payments. Other companies may offer a money back guarantee with “a catch” or keeping your “Set Up Fee” if you cancel. If you reach your desired goals and you are happy with the results while in the Turning Point Credit Group Program, you may cancel at any time. Turning Point Credit Group will go Above and Beyond to achieve the best results possible while you are in our program. Credit Repair process alone usually take 6 -12 months based on amount of items to be disputed and difficulty of the case to achieve maximum results. Just like everyone’s situation is different and unique, Results will vary from case to case.
Other companies will string you along with confusing language and promises, which may lead nowhere for months or years. They let you do all the work on your own and still require you to pay a monthly fee.
At Turning Point Credit Group we make it simple… If we’re unable to remove, fix or correct any of the erroneous, obsolete or unverifiable items on your behalf in 180 consecutive days (6 months) from the day you start our program, Turning Point Credit Group will refund your payments. If you do not allow 180 consecutive days to fix or correct any of the erroneous, obsolete or unverifiable items on your behave, we refund you the last month of service.
Your tradeline will appear on your credit report within 45days. We will email you once the tradeline has reported.
Our Tradeline Refund Policy is simple. Tradelines that report 0 of 3 or 1 of 3 credit bureaus and we have tried all possible techniques for syncing, we will offer to render on alternative tradelines or offer a full refund.
When a certain trade line is chosen, or a trade line does not report, or only reports on 1 bureau, you the client should be prepared to do a hard pull if necessary.
If the tradeline reports to 2 of 3 or 3 of 3 credit bureaus, the services are deemed rendered.
Our cancellation policy is straightforward. Because our maintenance plan is not a yearly contract, you can cancel your service at anytime without penalties. To speak with one of our customer representatives, call us at 833 469 8876 or send an email to: clientservices@TurningPointCredit.Group to cancel your monthly membership plan.
From when you submit your tradeline order, you have a 72-hour window to cancel the order. Refunds can take up to 10 days to be issued and are done so by check through the post office. To speak with one of our customer representatives, call us at 833 469 8876 or send an email to: clientservices@TurningPointCredit.Group to cancel.
It only takes 90 seconds to sign up for your free credit consultation. Your information is safe with us.We treat your data as if it were our own.